A suitable therapist has become available, what now?
We will call or write to you to arrange your first appointment.
What if I can't make the time suggested?
If you are unable to attend an appointment please contact the relevant administrator so that we can reschedule and offer the space to someone else.
The telephone number of the adminstrator will be on your appointment letter, or you can contact the intake adminstrator for the services you will be attending (for children, families and young people please call 020 8938 2241, for adult services please call 020 8938 2209).
Will I be meeting just one therapist?
Usually yes. However, if you are going to be seen as a family, you may be offered an appointment with more than one therapist.
What will happen at the appointment?
Usually, we will complete an assessment of your needs in the first appointment, before deciding what type of treatment is appropriate.
Different therapists assess in different ways and we are aware that this can be a little confusing. However, we will have considered your needs before allocating a therapist to you, so hopefully there will be a fit between your therapist and your difficulties.
Some therapists will ask direct questions in the assessment, whereas others may give space for you to say what is on your mind, and this may feel unusual for people who have been expecting more direct questions.
We find that people get the most out of their assessment (and treatment) if they say whatever is on their mind. This is a confidential service and the therapist is here to help you.
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